What is TeleService 4.0?

Discover the most innovative feature of Alleantia ISC Software release 5.0.



Alleantia opens its platform to the first remote control feature for teleservice that can be fully integrated with Alleantia's IoT Plug & Play functions

The latest product innovation at Alleantia is called TeleService 4.0: the safe solution, in IT terms, which allows you to remotely operate directly on the controllers (PLC, CNC, PAC) for technical assistance interventions and for the monitoring of assets, all while benefitting from the typical Industrial IoT interconnection functions of the Alleantia software edge.

TeleService 4.0, the first IoT teleservice feature.

• Configuration of a "teleservice" driver with specific information (TCP port etc.) for proxed access to the device

- Every connected device can have a proxed access

- "Reserved" drivers pre-configured

- Configurable drivers


Teleservice function enablement: 

-Licensed as add-on feature (mandatory)

-Configuration setup to enable/disable feature on gateway (also via API)

-Configuration setup enable/disable feature on specific devices (also via API)


Auditing and Monitoring

-Access monitor, tracking and logging

-Telecontrol activation/deactivation events notification

-Configurable automatic telecontrol activation on machine events (+ notification)